Shipping & Returns

Shipping

Earthlayers currently ships to the United States and Canada.

Orders ship from a U.S. fulfillment location. Standard Shipping is currently $7.99 USD.

Estimated transit time is 3 to 5 business days after fulfillment. Processing time may vary during launch periods, holidays, or carrier delays.

Duties and import taxes

Duties, import taxes, or customs fees may apply to international orders. These charges are the responsibility of the customer unless otherwise stated at checkout.

Returns

If you need to request a return, please review our Return and Refund Policy for eligibility, timing, and instructions.

Because ceramic pieces are fragile, please keep the original packaging until you are sure your order arrived safely.

Damaged items

If your order arrives damaged, please contact us as soon as possible through the Contact page. Include your order number and clear photos of the damaged item and packaging so we can review the issue.